Polices
Terms & Conditions
Welcome to my website! By purchasing a digital product or booking a service, you agree to the following terms:
1. Services Provided
We provide holistic sleep consulting services for babies and toddlers. We are not a medical professionals, and our advice does not replace medical care. Please consult your pediatrician regarding any medical concerns.
2. Payments & Refunds
• Payments are processed immediately after purchase.
• All sales of digital products are final. Because they are available for download immediately, no refunds will be possible.
• You may cancel your personalized plan before filling the questionnaire. Just let us know.
3. Client Responsibilities
• Parents are responsible for implementing the plan consistently.
• We cannot guarantee specific outcomes, as every child and family is unique.
• Parents are responsible for providing as much information as possible and answering emails for additional questions in a timely matter, or your plan might be delayed.
4. Communication
• Support is available through email: rafasilva.sleep@gmail.com
• Response times are within 48 hours during business days.
5. Liability
• By working with us, you acknowledge that you are responsible for your child’s health and safety.
• We provide safe, evidence-based guidance, but parents are responsible for how strategies are implemented. We are not liable for any outcomes, injuries, or issues arising from implementing the sleep plan.
Privacy Policy
We respect your privacy. This policy explains how your information is collected, used, and protected.
1. Information we Collect
• Name, email, phone number
• Other information you provide in intake forms and progress trackers
2. How we Use Your Information
• To provide sleep consulting/coaching services
• To communicate with you about your plan
• To improve our services
3. Data Protection
• Your information will not be sold or shared with third parties.
• Data is stored securely and only used for providing services.
4. Your Rights
• You may request access, correction, or deletion of your data at any time by contacting us at rafasilva.sleep@gmail.com